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FAQS

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FAQs about Home Care

  1. What is Home Care?

    Home care is designed to provide seniors with one-on-one assistance from a trained caregiver in the comfort of his or her own home. With assistance from a caregiver, seniors are able to live at home independently and maintain their quality of life. The personal attention they receive vastly improves their safety, health and happiness.

  2. When is Home Care the right choice?

    When you or your loved one's ability to live independently is compromised and you would prefer to receive assistance at home rather than living in a care facility. If you strongly feel that you or your family member needs assistance with activities of daily life such as eating, bathing, toileting, etc., it might be the right time to consider home care.

  3. How do I start home care services with Alpha Care Home Health Services of NJ?

    Please call our office (973) 357-0077 to find a caregiver near you. We will have our staff come to your home and conduct a free, no obligation assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You will then be able to meet the caregiver, and if you approve, they will begin working for you.

  4. Do you have a Registered Nurse on staff?

    We have registered nurses on staff who are responsible for comprehensive care training, initial, and supervisory assessments for complex personal care clients. We are licensed and fully accredited by CAHC Home Care Agency for both skilled and non-skilled services. 24hr on-call nurse is available.

  5. How do you select my caregiver?

    All of our caregivers have successfully passed a thorough reference and national criminal background check. We match your specific needs and requests to the skills and background of each caregiver to find the ideal companion.

  6. How will I know if my insurance covers Home Health Services?

    We will call your insurance company to verify your policy information and ensure you receive the benefits you deserve. Simply call us, answer a few questions, and we'll handle the rest.

  7. How do you supervise caregivers?

    At Alpha Care Home Health Services of NJ you will be working with a full care team to ensure the highest standards of care are met. Before beginning home care services, the care team creates a schedule and a plan that covers all aspects of the appropriate care and go over it with the caregiver. A Registered Nurse Case Manager makes regular supervisory visits to ensure the quality of care is exceptional and makes changes as needed.

  8. What are your hours?

    Alpha Care Home Health Services of NJ is open Monday through Friday 9am-5pm. However, our operators are available 24 hours a day, including weekends and holidays. If you have questions or need assistance do not hesitate to call (973) 357-0077 any day and time.